{"id":22271,"date":"2015-04-02T13:47:35","date_gmt":"2015-04-02T20:47:35","guid":{"rendered":"https:\/\/bookafy.com\/?page_id=22271"},"modified":"2023-03-17T07:41:23","modified_gmt":"2023-03-17T14:41:23","slug":"the-story-of-bookafy","status":"publish","type":"page","link":"https:\/\/bookafy.com\/nb\/the-story-of-bookafy\/","title":{"rendered":"The Story of Bookafy"},"content":{"rendered":"\t\t
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Here\u2019s how Eco-Clean Property Services used Bookafy to help organize their business in the Northwest with Online Booking and Staff Scheduling. <\/h3>\n

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\"sarah<\/a>[vc_column_text]Challenge<\/strong><\/p>\n

As Sarah\u2019s carpet cleaning business was growing, there was an inherit challenge in managing the rising number of new clients and appointments, taking care of existing customers all while being busy managing jobs and employees. With her phones ringing off the hook, calls were being missed, and she faced the added financial burden of hiring more employees to answer incoming calls just to ensure she wasn\u2019t missing possible customers. \u201cI am positive that we missed calls and missed a lot of business because of it!\u201d The challenge of solving this problem\u2026 going from one admin staff to two admin, is complicated. Who talked to which customer, buying another computer, more management, another place to sit, more staff schedules to manage, etc. Sarah thought, \u201cIf I can book at hotel, or a hair appointment online\u2026 my customers should be able to book their carpet cleaning services online too.\u201d Sarah called her hair stylist, and asked her about the software they were using. This is how she found Bookafy!<\/p>\n

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Solution<\/strong><\/p>\n

Instead of hiring another employee, Sarah turned to Bookafy\u2019s software, to offer online booking and give her the mobility she needed to manage incoming appointments. Booker offers Sarah the flexibility to run her business without spending all day in an office. She says, \u201cI love Bookafy! All of my customers can simply log into my website and see exactly when we are available. We don’t have to exchange calls\/vmails, emails, etc. If they want to book an appointment, our customers can use the same online calendar that my staff uses internally. Its genius!\u201d<\/p>\n

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In addition to real-time online booking, Sarah\u2019s staff can process credit card payments right through their phone. Before, they used Square in the field, and another service in the office\u2026 now all customers can pay cash, check or card right through the app, and reporting and analyzing their data is so much simpler. Bookafy\u2019s marketing tools allow Sarah to drive new and repeat business by promoting specials and services on Facebook and Twitter. These tools also enable Sarah to communicate with clients before and after cleanings using automated appointment confirmation and follow-up emails.<\/p>\n

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Results<\/strong><\/p>\n

\u201cSince implementing online booking my business has changed so much. Our admin now spends so much less time doing mundane tasks of booking appointments, but more importantly we are booking 100% more appointments with the same staff. As opposed to hiring 1 more person which would\u2019ve costs us thousands up front and thousands monthly\u2026 instead\u2026 we use Bookafy and spend $40 per month. Customers love us, my stress is way down\u2026 I couldn\u2019t be happier!\u201d[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/12″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/1″][vc_raw_html]JTNDY2VudGVyJTNFJTNDYSUyMGhyZWYlM0QlMjJodHRwJTNBJTJGJTJGYm9va2FmeS5jb20lMkZnZXQtc3RhcnRlZC1mcmVlJTJGJTIyJTIwdGFyZ2V0JTNEJTIyX3NlbGYlMjIlMjBjbGFzcyUzRCUyMnFidXR0b24lMjAlMjBsYXJnZSUyMiUyMHN0eWxlJTNEJTIyJTIyJTNFR2V0JTIwc3RhcnRlZCUyMG5vdyUzQyUyRmElM0U=[\/vc_raw_html][vc_separator type=”normal” position=”center” color=”#ffffff” up=”100″][\/vc_column][\/vc_row]<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

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