{"id":313320,"date":"2015-04-02T13:47:35","date_gmt":"2015-04-02T20:47:35","guid":{"rendered":"https:\/\/bookafy.com\/povestea-lui-bookafy\/"},"modified":"2023-03-20T12:04:19","modified_gmt":"2023-03-20T19:04:19","slug":"povestea-lui-bookafy","status":"publish","type":"page","link":"https:\/\/bookafy.com\/ro\/povestea-lui-bookafy\/","title":{"rendered":"Povestea lui Bookafy"},"content":{"rendered":"\t\t
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Iat\u0103 cum Eco-Clean Property Services a folosit Bookafy pentru a-\u0219i organiza afacerea \u00een nord-vestul \u021b\u0103rii cu ajutorul sistemului de rezerv\u0103ri online \u0219i programarea personalului. <\/h3>\n

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\"sarah<\/a>[vc_column_text]Provocare<\/strong><\/p>\n

Pe m\u0103sur\u0103 ce afacerea de cur\u0103\u021bare a covoarelor a lui Sarah cre\u0219tea, a existat o provocare mo\u0219tenit\u0103 \u00een gestionarea num\u0103rului tot mai mare de clien\u021bi noi \u0219i de program\u0103ri, av\u00e2nd grij\u0103 de clien\u021bii existen\u021bi, \u00een timp ce era ocupat\u0103 cu gestionarea locurilor de munc\u0103 \u0219i a angaja\u021bilor. \u00cen timp ce telefoanele sunau f\u0103r\u0103 oprire, ea pierdea apeluri \u0219i se confrunta cu povara financiar\u0103 suplimentar\u0103 de a angaja mai mul\u021bi angaja\u021bi pentru a r\u0103spunde la apelurile primite, doar pentru a se asigura c\u0103 nu pierde posibili clien\u021bi. “Sunt convins c\u0103 am ratat apeluri \u0219i am pierdut o mul\u021bime de afaceri din aceast\u0103 cauz\u0103!” Provocarea rezolv\u0103rii acestei probleme… trecerea de la un singur personal administrativ la doi administratori, este complicat\u0103. Cine a vorbit cu ce client, cump\u0103rarea unui alt calculator, mai mult\u0103 gestionare, un alt loc unde s\u0103 stea, mai multe programe de gestionat pentru personal etc. Sarah s-a g\u00e2ndit: “Dac\u0103 eu pot rezerva online un hotel sau o programare la coafor… clien\u021bii mei ar trebui s\u0103 poat\u0103 rezerva online \u0219i serviciile de cur\u0103\u021bare a covoarelor”. Sarah a sunat-o pe stilista ei \u0219i a \u00eentrebat-o despre software-ul pe care \u00eel foloseau. A\u0219a a g\u0103sit Bookafy!<\/p>\n

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Solu\u021bie<\/strong><\/p>\n

\u00cen loc s\u0103 angajeze un alt angajat, Sarah a apelat la software-ul Bookafy, pentru a oferi rezerv\u0103ri online \u0219i pentru a-i oferi mobilitatea de care avea nevoie pentru a gestiona program\u0103rile primite. Booker \u00eei ofer\u0103 lui Sarah flexibilitatea de a-\u0219i conduce afacerea f\u0103r\u0103 a sta toat\u0103 ziua \u00eentr-un birou. Ea spune: “Iubesc Bookafy! To\u021bi clien\u021bii mei se pot conecta pur \u0219i simplu la site-ul meu \u0219i pot vedea exact c\u00e2nd suntem disponibili. Nu trebuie s\u0103 schimb\u0103m apeluri\/vouchere, e-mailuri etc. Dac\u0103 doresc s\u0103 fac\u0103 o programare, clien\u021bii no\u0219tri pot folosi acela\u0219i calendar online pe care personalul meu \u00eel folose\u0219te la nivel intern. Este genial!”<\/p>\n

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Pe l\u00e2ng\u0103 rezerv\u0103rile online \u00een timp real, angaja\u021bii lui Sarah pot procesa pl\u0103\u021bile cu cardul de credit direct de pe telefon. \u00cenainte, foloseau Square pe teren \u0219i un alt serviciu la birou… acum to\u021bi clien\u021bii pot pl\u0103ti \u00een numerar, cu cecul sau cu cardul direct prin intermediul aplica\u021biei, iar raportarea \u0219i analiza datelor este mult mai simpl\u0103. Instrumentele de marketing ale Bookafy \u00eei permit lui Sarah s\u0103 atrag\u0103 clien\u021bi noi \u0219i repeta\u021bi prin promovarea ofertelor speciale \u0219i a serviciilor pe Facebook \u0219i Twitter. Aceste instrumente \u00eei permit, de asemenea, lui Sarah s\u0103 comunice cu clien\u021bii \u00eenainte \u0219i dup\u0103 cur\u0103\u021b\u0103ri, folosind confirmarea automat\u0103 a program\u0103rii \u0219i e-mailuri de urm\u0103rire.<\/p>\n

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Rezultate<\/strong><\/p>\n

“De c\u00e2nd am implementat sistemul de rezerv\u0103ri online, afacerea mea s-a schimbat foarte mult. Administratorul nostru petrece acum mult mai pu\u021bin timp cu sarcinile banale de rezervare a program\u0103rilor, dar, mai important, \u00eenregistr\u0103m cu 100% mai multe program\u0103ri cu acela\u0219i personal. Spre deosebire de a angaja \u00eenc\u0103 o persoan\u0103, ceea ce ne-ar fi costat mii de dolari la \u00eenceput \u0219i mii de dolari lunar… \u00een schimb… folosim Bookafy \u0219i cheltuim 40 de dolari pe lun\u0103. Clien\u021bii ne iubesc, stresul meu a sc\u0103zut foarte mult… Nu a\u0219 putea fi mai fericit!”[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/12″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/1″][vc_raw_html]JTNDY2VudGVyJTNFJTNDYSUyMGhyZWYlM0QlMjJodHRwJTNBJTJGJTJGYm9va2FmeS5jb20lMkZnZXQtc3RhcnRlZC1mcmVlJTJGJTIyJTIwdGFyZ2V0JTNEJTIyX3NlbGYlMjIlMjBjbGFzcyUzRCUyMnFidXR0b24lMjAlMjBsYXJnZSUyMiUyMHN0eWxlJTNEJTIyJTIyJTNFR2V0JTIwc3RhcnRlZCUyMG5vdyUzQyUyRmElM0U=[\/vc_raw_html][vc_separator type=”normal” position=”center” color=”#ffffff” up=”100″][\/vc_column][\/vc_row]<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

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