Appointment Scheduling Software for Commercial Real Estate

What makes CRE scheduling different

• Travel time is real. A 2pm tour downtown and a 3pm tour in the suburbs is a booking you have to be able to block.
• Qualification comes first. Square footage, use type, timeline and budget decide whether a tour is worth doing at all.
• The right broker matters. Industrial isn't retail isn't office. The enquiry should reach the person who covers that asset class.
• It's a team, not a person. Leasing agents, property managers and analysts all take meetings, and they don't share one calendar.

Setting it up

1. Separate the meeting types. Property tour, tenant-rep intro call, lease renewal review, investor call, vendor walkthrough — each gets its own duration.
2. Add buffers for travel. Put 30–60 minutes of buffer around a site tour so the calendar can't stack two tours across town.
3. Qualify in the booking form. Custom intake fields capture asset type, target square footage, target occupancy date, and whether they're represented. Unqualified enquiries get filtered before they cost anyone a drive.
4. Route by specialty. Skill-based routing sends office enquiries to the office team and industrial to industrial; round-robin distributes new-business calls evenly instead of first-come.
5. Two-way calendar sync. Brokers live in Outlook or Google Calendar. Two-way sync means a personal block instantly closes that time on the booking page — no double-booked tours.
6. Reminders with the address. A text reminder with the property address the morning of the tour is the cheapest no-show insurance in the business.

Property managers, not just brokers

The same setup runs the property-management side: tenant maintenance appointments, contractor walkthroughs, unit turns and lease signings. Each building or manager becomes its own bookable calendar, with its own hours and its own service list. Tenants book online instead of calling the office.

What it costs a CRE team

Bookafy is $7/user/month on Pro and $11/user/month on Pro+ (billed yearly), priced per person whose calendar takes bookings. Text reminders are included rather than metered. There are no caps on appointments, and it runs in 32 languages — useful for cross-border investor and tenant enquiries. A free plan ($0, one user) is there if you want to run it on one broker first.

CRE scheduling questions, answered

Can I block travel time between property tours?

Yes. Add buffer time before and after a tour so back-to-back bookings across different properties can't happen.

Can enquiries be routed to the right broker?

Yes. Route by specialty (office, industrial, retail, multifamily) so the enquiry reaches the broker who covers that asset class, or round-robin new-business calls evenly across the team.

Can I qualify a prospect before agreeing to a tour?

Yes. Custom intake fields on the booking form collect asset type, square footage, timeline, budget and representation status, so you see the detail before the visit is confirmed.

Does it sync with Outlook and Google Calendar?

Yes, two-way. A block on the broker's own calendar immediately closes that time on the booking page — which is what prevents double-booked showings.

Can tenants book maintenance or walkthrough appointments?

Yes. Property managers can publish their own booking pages for tenant appointments, contractor walkthroughs and lease signings.

Do prospects get a reminder with the property address?

Yes. Email and SMS reminders can carry the property address and meeting details, sent ahead of the tour.

Related: Appointment scheduling software · Online scheduling tool for teams · Online appointment tool · Best appointment app

Start free — no credit card

Free for one broker. Add the team at $7/user/month.