Bookafy, Saas Startup from Seattle, WA
Our company is small, yet we labor towards a big mission. Booking appointments traditionally takes a large % of our customers available time, and we wanted to solve this problem by working tirelessly towards creating efficiency in all things related to appointment scheduling.
When we started, it seemed to us that the problem was simply allowing customers to schedule online. That problem was solved with our first version of Bookafy… but the more we poured ourselves into the software and the more feedback we received… we began to see a bigger vision of solving the nuanced problems around all facets of scheduling for many types of businesses, non-profits and individuals. Not just for booking appointments online, but access by staff members, syncing with other favorite apps, taking payments, scheduling lunch breaks, etc. Bookafy software seems quite simple, but behind the scenes we have 6 full time developers, 1 designer and 4 support staff members.
Our commitment to our customers is 3 fold.
- We are going to keep delivering robust, powerful and flexible software.
- Lead with design, we want our software to be beautiful… to support our customers branding and UI.
- Humans – our customer service is powered by humans that answer calls, respond to emails and even hop on shared online meetings to solve customer questions.