Gyms have classes. Trainers have appointments. Those are two different businesses with two different pieces of software, and buying the wrong one is the most expensive mistake in this category.
If you run a studio with a weekly timetable, memberships and a 6am spin waitlist, do not buy Bookafy. You need a class platform — Mindbody, Momence, Glofox, WellnessLiving — because your business is really a billing business with a timetable attached, and Bookafy has no timetable, no memberships and no class packs.
If you are a personal trainer, a small studio selling one-to-one sessions, a physio, a strength coach or a nutritionist, the picture flips. Your problem is not a timetable. It is that a session cancelled at 6:40am for a 7am slot is an hour of your life you cannot sell to anyone else.
| Your business | Buy |
|---|---|
| Group classes on a repeating weekly timetable, memberships, class packs, waitlist, door check-in | A class platform. Not Bookafy. |
| One-to-one PT, coaching, physio, assessments, consultations | Bookafy. These are appointments. |
| Both — a timetable plus 1:1 work around it | Both. Class platform for the timetable, Bookafy for the 1:1s. Usually cheaper than upgrading your class platform’s tier for decent one-to-one booking. |
| Online coaching over video | Bookafy. Zoom, Teams, Webex and GoToMeeting links are generated automatically. |
A trainer’s inventory is hours, and the hours are perishable. Six in the morning, cancelled at twenty to six, is gone. There are exactly two things that change client behaviour, and neither of them is a nicer reminder email:
A 30-minute check-in, a 60-minute session, a 90-minute assessment with a movement screen and a nutrition consult are four different things with four different prices. Build them as four services, not one “training session” with a note in the comments. Then a client books the right amount of your time, and your day does not collapse at 3pm because someone chose the wrong slot.
Bookafy is priced per user — $7 each per month, billed yearly — and each trainer connects their own calendar with two-way sync. That matters more in fitness than in most trades, because trainers work split shifts and usually have other jobs, other gyms and other clients. Whatever is already on their personal calendar disappears from your booking page automatically.
Two more things that fit this trade specifically: skill-based scheduling, so a pre/post-natal or rehab client is only offered the trainers qualified to take them, and round-robin routing, so a new enquiry for a free intro session goes to whoever is next up rather than to whoever answers first.
| Plan | Price | For a trainer |
|---|---|---|
| Free | $0 | One user. Unlimited appointments and email confirmations — but no calendar sync, no SMS, no payments, so no defence against the 6:40am cancellation. |
| Pro | $7/user/mo billed yearly | The trainer’s plan: two-way calendar sync, SMS reminders, card at booking, video links, skill-based routing, round-robin. |
| Pro+ | $11/user/mo | HIPAA (relevant for physio and clinical work), a second SMS reminder, custom API, white-label booking page. |
No. Bookafy has no recurring class timetable, no memberships, no class packs and no waitlist. If your business is a weekly group timetable, buy a class platform. Bookafy handles one-to-one appointments – PT sessions, assessments, consultations and online coaching.
Take a card at booking on the Pro plan through Stripe or Authorize.net, publish a cancellation policy with a specific notice period on the booking page, and enforce it the first time. Add an SMS reminder the night before. Reminders alone do not change behaviour; the card does.
Not inside Bookafy. There are no packages, bundles or session credits, so a block would have to be invoiced or sold outside the system. It takes single payments at the time of booking.
Yes. It is $7 per user per month billed yearly on Pro. Each trainer connects their own calendar with two-way sync, skill-based scheduling routes specialist clients to qualified trainers only, and round-robin sends new enquiries to whoever is next in line.
Yes. Zoom, Microsoft Teams, Webex and GoToMeeting links are generated automatically and included in the confirmation email and reminders, with no Zapier required.
Try it on your own calendar. Bookafy is free for one user with unlimited appointments, and Pro is $7 per user per month billed yearly.
If you are still working out which tool you need, start with the overview: appointment scheduling software — what it does, what it costs, and when you should buy something else.
Also useful: every Bookafy integration, in three honest lists — what is native, what needs Zapier, and what we simply do not do. And the pricing page, where the feature matrix is the real answer to “is that on the free plan”.
