Relatient offers a single patient engagement platform that integrates with EHR/PM systems, just for health care. Solutions include Appointment Reminders and Alerts, Writebacks, No-Show Engagement, Broadcast Messaging, 2-way Chat, Recalls, Satisfaction Surveys, Health Campaigns, Self-Scheduling, Waitlist, eRegistration, and Check-in. Supporting over 28,000 physicians and over 80 million messages, Relatient offers a reliable and flexible technology to reduce no-shows and improve productivity.
Learn more about Relatient
Bookafy
Bookafy differentiates from Relatient in three ways.
- Product/Features
- Design and UI
- Customer service
Product Features:
Compared to Relatient, Bookafy has a deeper product level to support the many nuances of appointment scheduling for your organization. Bookafy has built complex logic within the app to make the customer booking experience easily integrate with your needs. Calendar syncing is at the heart of the product. We believe stable and robust 2-way sync will allow each staff member to use their primary calendar the same way they have been while adding Bookafy as a customer-facing application to be added to your website, email signatures, social media buttons and more. Our 2-way calendar sync works with Outlook, Exchange, iCloud, Google Cal and external ICS calendar feeds. Bookafy also has event scheduling, Multi-User booking (Group interviews, Salesperson/Manager meetings with clients), classes, payments, skill-based routing, time zone conversion and much much more.
Design and User Interface:
Bookafy has been awarded “Best User Interface” for the customer facing booking experience. Comared to Relatient, Bookafy’s design is simple, elegant and very intuitive for the customer. Bookafy was also built to work great on mobile devices, where 70% of our appointments are booked.
Customer Service:
Unlike Relatient, Bookafy offers a really fantastic customer service model. All of Bookafy’s features are covered in the FAQ pages with video and instructions… But Bookafy also offers customers the ability to schedule 1 on 1 web calls to share screens and walk through any customer questions. Bookafy gets fantastic reviews on Capterra, G2Growd, and GetApp for its superior customer service model!
Whether you are looking for a Relatient alternative or comparing Relatient vs other appointment booking apps, we would love to have you give Bookafy a try. Set up a free trial, book a call with our team… and let us help you accomplish your goals by automating your booking experience!
