SSO, Exchange, a VPAT, a DPA and an API — the five things that actually decide an enterprise rollout, and the ones that quietly kill it.
“Enterprise scheduling software” usually means one of two very different purchases, and vendors are happy to let you confuse them.
The first is a scheduling tool that a large organisation can actually get through procurement — single sign-on, a security review that doesn’t stall, accessibility documentation, data-protection answers, an API, and a bill that doesn’t scale into absurdity at 400 seats. The second is a workforce management system — shift rosters, room and resource allocation, capacity planning. They share a word and nothing else.
Bookafy is the first one. If you need the second, close this page; you want a WFM platform and you will be much happier.
Not features. These:
| The blocker | What to ask a vendor, in these words |
|---|---|
| Identity. IT will not accept 400 staff maintaining separate passwords. | “Do you support SAML single sign-on, and can you show me a working configuration?” |
| Exchange. Half of large orgs are not on plain Google Workspace. | “Do you connect to on-premise Exchange, or only Microsoft 365?” |
| Accessibility. Public sector and universities cannot buy without it. | “Send me your VPAT.” |
| Data protection. Where the data sits, who processes it, what the DPA says. | “Do you have a GDPR page and a data processing agreement I can hand to legal?” |
| The exit. Everyone forgets this and everyone regrets it. | “Can I get every appointment and customer record out through the API without asking you?” |
Bookafy publishes answers to all five: single sign-on, an Exchange/Outlook connection guide written for system administrators, a Section 508 VPAT, a GDPR page, and a public API. Whether they’re good enough for your organisation is your call — but they exist, in writing, and you can read them before you talk to a salesperson.
Enterprise scheduling is usually priced per seat, and the trap is who counts as a seat.
Bookafy is $7/user/month on Pro and $11/user/month on Pro+ (billed yearly), and a “user” is someone whose calendar takes bookings. The people doing the booking — customers, patients, students, candidates — are not users and are never counted. Unlimited appointments, on every plan including the free one.
That matters at scale in a way that’s easy to under-model. A 300-person advising team on Pro is $2,100/month. If a competitor charges per booking, or meters “scheduled meetings”, run your actual annual volume through their calculator before you compare anything else. That’s where the difference usually lives — not in the sticker price.
At ten people, a shared calendar works. At two hundred, the question is never “is there a free slot” — it’s “which of these 200 people should this appointment go to, and why”. Three capabilities do that work:
All three are on the Pro plan. If a vendor charges an enterprise premium for round robin, that is a pricing decision, not a technical one.
Bookafy can run entirely under your brand — your domain, your logo, your notification emails, with no Bookafy branding visible to the person booking. Universities, government departments and companies embedding scheduling into their own product do exactly this.
It is a paid setup service for larger accounts, not a toggle in the settings screen. There is configuration work and an SSL certificate on your domain. If that is what you want, start a conversation with us rather than starting a free trial — the trial won’t show you the thing you’re actually buying. If you want to resell Bookafy to your own customers, that’s the reseller programme instead.
| Not available | Buy this instead |
|---|---|
| Room, desk and equipment booking | A space/resource management tool. Bookafy schedules people. If your constraint is rooms, it is the wrong shape. |
| Shift rosters and workforce planning | A WFM system. Bookafy books appointments into staff availability; it doesn’t decide who’s working Tuesday. |
| Class timetables, memberships, packages | A class-management platform. There is no timetable object in Bookafy. |
| Waitlists that auto-fill cancellations | Nothing here does it. Cancelled slots reopen; nobody is promoted into them. |
| SCIM auto-provisioning of users | Not a feature. Users are managed in Bookafy; SSO handles the sign-in, not the joiner/leaver process. |
An organisation that needs three of those five rows should not buy a scheduling tool at all. Better to hear it now than in month four of an implementation.
Bookafy’s Free plan is $0 for one user with unlimited appointments. The 7-day trial of Pro+ needs no credit card.
Yes — Bookafy publishes a single sign-on page describing how SSO is configured. IT should test it in the first week of any pilot, because identity is the blocker that kills scheduling rollouts.
Bookafy publishes an Enterprise Exchange/Outlook connection guide written for system administrators. Two-way calendar sync covers Google, Outlook/Office 365 and iCloud on the Pro plan.
Per user whose calendar takes bookings — $7/user/month on Pro, $11/user/month on Pro+, billed yearly. Appointments are unlimited and the people booking are never counted as users.
Yes. Bookafy publishes a Voluntary Product Accessibility Template (Section 508), which public sector and higher education buyers typically require before purchase.
Yes, white-label is available — your domain, your logo, no Bookafy branding. It is a paid setup service for larger accounts rather than a self-serve toggle, so it starts with a conversation, not a trial.
No. Bookafy schedules people into appointments. It does not allocate rooms or equipment and it is not a workforce management system.
If you are still working out which tool you need, start with the overview: appointment scheduling software — what it does, what it costs, and when you should buy something else.
Also useful: every Bookafy integration, in three honest lists — what is native, what needs Zapier, and what we simply do not do. And the pricing page, where the feature matrix is the real answer to “is that on the free plan”.
