HIPAA Compliant

HIPAA-compliant appointment scheduling software for healthcare practices

Let patients book themselves online, day or night, while Bookafy handles reminders, intake, and confirmations — with privacy built for healthcare. Bookafy supports HIPAA-compliant scheduling for medical, dental, and wellness practices.

No credit card required.

Why HIPAA matters for scheduling

When patients book online, they share protected health information — names, contact details, the reason for a visit. Any tool that touches that data needs to handle it with care. Generic scheduling links weren’t built for healthcare. Bookafy was made to support medical and wellness practices that need privacy and reliability, not just a calendar.

Built for healthcare scheduling

Privacy by design

Bookafy supports HIPAA-compliant scheduling, so patient details are handled with the care healthcare requires rather than treated like any other contact form.

Fewer no-shows

Automatic SMS and email reminders are included. Patients confirm, reschedule, or cancel on their own — which keeps your schedule full and your front desk off the phone.

Intake before the visit

Collect the forms and questions you need at booking, so patients arrive ready and your staff isn’t chasing paperwork.

Many providers & locations

Run a whole practice from one account. Route each patient to the right provider, service, or location automatically.

24/7 self-booking

Patients book against your real availability any time of day, with calendar sync to Google, Outlook, and more so nothing double-books.

Your brand, your front desk

The booking page carries your practice’s name and look. For larger health systems, full white-label is available as an enterprise setup.

Who it’s for

Medical clinics

Primary care, specialists, and urgent care that need patients booking themselves with privacy in mind.

Dental practices

Cleanings, consults, and recalls booked and reminded automatically across multiple chairs.

Therapy & mental health

Recurring sessions, intake, and reminders handled discreetly, with sensitive details kept private.

Wellness & physical therapy

Multi-provider scheduling, deposits, and reminders for a busy front desk.

Med spas & aesthetics

Service menus, staff routing, and payment at booking, with privacy patients expect.

Health systems & networks

Multi-location scheduling that can be white-labeled under your own brand for enterprise accounts.

Common questions

Is Bookafy HIPAA compliant?

Yes. Bookafy is built to support HIPAA-compliant scheduling for medical, dental, and wellness practices. If you have specific compliance requirements for your organization, reach out and we’ll walk through how Bookafy fits.

What makes scheduling software “HIPAA compliant”?

It comes down to how patient information is collected, stored, and protected. HIPAA-compliant scheduling handles protected health information with appropriate privacy and security safeguards, rather than treating it like an ordinary web form.

Can patients book without calling the office?

Yes. Patients see your real availability and book themselves 24/7. Automatic reminders then cut no-shows and let patients reschedule or cancel on their own.

Can it handle several providers and locations?

Yes. Manage your whole practice from one account and route each patient to the right provider, service, or location automatically.

Is there a free trial?

Yes — start a full-featured free trial with no credit card required, set up your providers and services, and share your booking page.

Can a larger health system run it under its own brand?

Full white-label is available for larger and enterprise accounts as a setup service. Reach out and we’ll scope it with you.

The one question that decides it

Will your scheduler sign a BAA?

For a clinic, a dental office or a therapy practice, HIPAA isn’t a feature — it’s the gate. A booking tool that can’t sign a Business Associate Agreement (BAA) can’t legally handle patient data, whatever its marketing says. Here’s where the popular schedulers actually stand.

Calendly

Calendly’s own customer terms tell you not to put protected health information into it. It will not sign a BAA on any plan, including Enterprise. Without a signed BAA a healthcare provider legally cannot use it for patient data, so for a small practice it is off the table on day one.

Acuity

Acuity will sign a BAA — but only on its top Powerhouse plan at $49 a month. Its cheaper tiers won’t, and text reminders don’t start until the mid tier. HIPAA is real here, just not at the entry price.

Bookafy

Bookafy’s Pro+ tier is built for HIPAA-compliant scheduling at $11 per user a month — the lowest-priced HIPAA-capable tier in this comparison — and we sign a Business Associate Agreement (BAA) for Pro+ customers. Encrypted booking, intake and reminders, without an enterprise contract.

One rule applies to every vendor on this page: get the signed BAA in writing before you store a single patient’s data. Bookafy signs one for Pro+ customers — ask us for it. For any other vendor, that document — not a "HIPAA compliant" badge on a pricing page — is what makes a scheduler accountable for the information it holds.

Give patients an easier way to book

HIPAA-compliant scheduling, reminders, and intake in one place. Start free — no credit card required.

Start your free trial

If HIPAA matters to you, these are the pages to read next

HIPAA is on Pro+, not Pro — and the plan is only half the decision. Each guide below is written for one kind of practice and says plainly where Bookafy is the wrong tool.

Start from the top if you are still comparing categories: appointment scheduling software.

Scheduling guides by industry

Run a specific type of practice or business? These honest, industry-specific guides cover the tools that fit each one:

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