What connects natively, what needs Zapier, and what we simply do not do. All three lists are on this page, because you deserve to find that out now rather than after you have signed up.
Most integration pages are a wall of logos. A logo tells you nothing — a tool can be “integrated” because there is a deep native connection, or because someone once made a Zap, or because a marketing team put the logo on a grid. Those are wildly different things and only one of them will still be working in six months.
So here are Bookafy’s integrations sorted by what they actually are.
These do not touch Zapier. You connect the account in Bookafy, and it works.
| Area | What Bookafy does natively |
|---|---|
| Calendars | Two-way sync with Google, Outlook, Exchange and iCloud. Two-way means your existing commitments block your booking page, not just that bookings appear on your calendar. See Google Calendar and Microsoft 365. |
| Video meetings | Automatic meeting links for Zoom, Microsoft Teams, Webex and GoToMeeting. A unique link per booking, in the confirmation email and the text reminder. |
| Payments | Stripe and Authorize.net. Take payment or a deposit at the time of booking, on your own merchant account. See Stripe. |
| Text reminders | Included, not metered as an add-on. This matters more than any integration on this page: text reminders are the most effective thing anyone has found for cutting no-shows. |
| API & webhooks | An open API and webhooks, so you can react to bookings in real time instead of polling. See Custom API. |
| Single sign-on | SSO for organisations that need staff logging in through their identity provider. |
Everything else runs through Zapier or Make. That is not a dodge; it is how a scheduling tool sensibly connects to three thousand apps it will never build against directly. But you should understand the exact shape of it before you design a workflow on top of it.
Bookafy’s Zapier triggers: New Appointment, New Customer, New Appointment Type, New User.
Bookafy’s Zapier actions: Create Appointment, Create Customer.
Timing: on Zapier’s free plan, triggers are polled roughly every 15 minutes. Nothing is instant.
There is no cancellation or reschedule trigger in Zapier. Read that twice, because it is the thing that quietly breaks people’s automations. A Zap that fires on New Appointment will cheerfully create the CRM deal, the follow-up task and the invoice — and it will never find out that the client cancelled forty minutes later. If cancellations matter to your workflow, and for anything touching money they do, build on Bookafy’s webhooks or API instead of Zapier. Every integration page below says this, because it is true on every one of them.
| Category | Pages |
|---|---|
| CRM | Salesforce (a Zapier Premium app — you need a paid Zapier plan) · HubSpot (not premium) · Pipedrive · Zoho |
| Email marketing | Mailchimp · ActiveCampaign · Salesforce Marketing Cloud |
| Accounting | QuickBooks Online |
| Project & task tools | Trello · Asana |
| Support & messaging | Intercom · Twilio |
| Ecommerce | Shopify |
No other scheduling vendor will print this list. It is here because the fastest way to lose a customer is to let them find it out in week two.
| You might be looking for | The honest answer |
|---|---|
| PayPal at checkout | Not supported. Bookafy takes payment through Stripe and Authorize.net. If PayPal is non-negotiable for you, we say so on the PayPal page and name who to buy instead. |
| A Shopify app | There isn’t one. An appointment does not pass through Shopify checkout. The Shopify page explains the one thing that does genuinely work — a booking link on the order-confirmation page — and tells merchants who should buy a Shopify-native booking app instead. |
| A booking calendar inside the Intercom messenger | No Messenger app. The Intercom page says so in the first paragraph, then shows the saved-reply approach that actually works and needs no Zap at all. |
| Cancellation / reschedule triggers in Zapier | Do not exist. Use webhooks or the API. |
| Class timetables, memberships, POS, a client marketplace | Not our product. If you run a studio with a class schedule and a waitlist, a class-booking platform will serve you better than we will. |
| If you… | Start with |
|---|---|
| Take meetings over video | Connect your calendar, then your video tool. Two integrations and the no-show rate is already the thing you fixed today. |
| Take payment up front | Stripe, then add a deposit to the appointment type that gets flaked on most. |
| Run a sales team | Calendar sync + HubSpot or Salesforce via Zapier. Budget for a paid Zapier plan if it is Salesforce. |
| Need real-time reactions to bookings | Skip Zapier. Use the API and webhooks. |
Yes. Google Calendar is a native two-way sync — no Zapier involved. The same is true of Outlook, Exchange and iCloud.
Not for calendars, video meetings, payments or text reminders — those are native. You only need Zapier to push booking data into other apps, and Zapier’s free plan covers simple cases. Salesforce is the notable exception: it is a Zapier Premium app, so it requires a paid Zapier plan.
Bookafy’s Zapier integration exposes creation triggers only. It is a real limitation and we would rather you knew now. Bookafy’s webhooks and API do let you react to the full lifecycle of a booking, including cancellations.
Zoom, Microsoft Teams, Webex and GoToMeeting. A unique meeting link per appointment, delivered in the confirmation email and the SMS reminder.
No. They are included. Several competitors meter SMS separately even on paid team plans, so it is worth checking that line on any quote you compare us against.
Yes. Bookafy has an open API and webhooks. See the Custom API page.
Calendar sync, video links, payments and text reminders are all included, and they take about ten minutes to set up. Start a free trial — 7 days, no credit card required.
Integrations are only half the answer. These guides cover the other half — how the booking flow should actually run — starting with the overview of appointment scheduling software.
Deciding between tools? We keep an honest set of comparisons, including Calendly alternatives, Acuity alternatives and Square Appointments alternatives.
